Effective Date: 29th August 2025
Business Name: Brightmore Electrical (“we”, “our”, “us”)
Website: https://brightmoreelectricalltd.co.uk
By accessing and using our website or booking any of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or services.
- About Us
Brightmore Electrical is a sole trader business providing professional electrical services, including but not limited to:
• Residential Electrical Services
• Retail Electrical Maintenance
• PAT Testing & Inspections
• Electrical Installations, Repairs & Upgrades
Trading Name: Brightmore Electrical
Owner: Steve Mullett
Contact Email: info@brightmoreelectricalltd.co.uk
Contact Phone: 07454 387064
- Use of Website
• The content of this website is for general information only and may change without notice.
• We aim to keep all information accurate and up to date, but we do not guarantee that the content is error-free.
• You are responsible for ensuring that any services, products, or information available through this website meet your specific requirements.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- Booking & Payment
• All bookings are subject to availability.
• Quotes provided are valid for 30 days unless otherwise stated.
• A deposit may be required for larger projects before work begins.
• Full payment is due upon completion of work unless alternative arrangements are agreed in writing.
• Payments can be made by bank transfer, debit/credit card, or other approved methods.
- Cancellations & Rescheduling
• If you need to cancel or reschedule an appointment, please provide at least 48 hours’ notice.
• Late cancellations may be subject to a cancellation fee of up to 50% of the quoted service cost.
• We reserve the right to cancel or reschedule bookings due to unforeseen circumstances (e.g. extreme weather, illness, or supply issues).
- Services & Responsibilities
• All electrical work is carried out in accordance with current UK regulations (including BS 7671 Wiring Regulations).
• Certificates of compliance (e.g. EICR, PAT Certificates) will be provided where required.
• It is your responsibility to ensure that we have clear access to the site/property and that it is safe for work to be carried out.
• You must inform us of any known hazards, asbestos, or other safety risks at the premises.
- Liability
• We are not liable for any indirect, incidental, or consequential loss (including loss of profit, business, or goodwill) arising out of the use of our services or website.
• Our liability for any claim shall be limited to the amount paid by you for the specific service provided.
• We are not responsible for delays or failures caused by events outside our reasonable control (including strikes, supplier delays, or natural disasters).
- Warranty & Guarantees
• All workmanship is guaranteed for 12 months from the completion date, unless otherwise stated.
• Manufacturer warranties apply to all supplied products and materials.
• Guarantees may be void if:
• Work is altered or interfered with by a third party.
• Faults arise from misuse, negligence, or lack of maintenance.
- Intellectual Property
• All content, design, images, and materials on this website are owned by or licensed to Brightmore Electrical.
• You may not reproduce, distribute, or copy any part of this website without prior written consent.
- Privacy & Data Protection
• We respect your privacy and process personal data in accordance with the UK GDPR and Data Protection Act 2018.
• Please see our [Privacy Policy] for details on how we collect, store, and use your data.
- Third-Party Links
• This website may contain links to external websites.
• We do not endorse or take responsibility for the content or practices of third-party websites.
- Complaints
• If you are unhappy with any aspect of our service, please contact us at info@brightmoreelectricalltd.co.uk or call 07454 387064.
• We will acknowledge complaints within 5 working days and aim to resolve them promptly.
- Governing Law
• These Terms & Conditions are governed by the laws of England & Wales.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.